Frequently Asked Questions

​We are conveniently located 3-5 miles from major employers including: 

• PeaceHealth Medical Group
• University of Oregon
• Eugene School District 4J

Each apartment includes one reserved parking spot. Additional open parking is also available at no cost.

​Currently, we do not offer furnished apartments. ​

Xfinity is a popular choice among our residents; however, you are welcome to explore alternative internet service providers.

​Guests may stay up to 10 consecutive days or 20 total days per year without written approval from management. ​

Forest Hills hosts regular community events such as giveaways, bingo nights, and pool parties to help you connect with your neighbors and make the most of your time here.

Our community is pet-friendly. We do not have any breed or weight restrictions. A maximum of 2 pets (dogs and/or cats) are allowed per apartment. We have multiple pet waste stations around the community and a pet wash station!

Select apartments include attached garages, and detached garages are also available for additional storage at an extra cost. Please contact us for current pricing and availability.

​Yes, our quiet time policy is in effect 24 hours a day, with designated silent hours from 10 PM to 8 AM.

​The Lane Transit District (LTD) operates bus routes in the area, with Routes 66 (VRC/Coburg Rd) and 67 (Coburg Rd/VRC).

​​Our company requires that all residents have $100k liability coverage. For your convenience, we offer a plan to fulfill this requirement. The cost for this plan is $17 per person per month (through 2026).  You may waive this coverage if you already have liability insurance through another provider however, you must submit a copy of your policy for review so we can ensure it meets our property requirements.  Opting out of plan coverage and submission of an alternative policy must be done within our portal https://portal.confirminsurance.com/s/.

We also offer Personal Contents Coverage (PCON) for $5.50 per person per month (through 2026).  Though this is not mandatory, if you would like to waive this coverage you must opt out of the plan within our portal https://hra.confirminsurance.com/ppp-opt-out. 

​We offer leases ranging from 3-12 months. Contact us for more information! ​

​Rent is due on the 1st of each month. You may pay your rent on the Resident Portal with a debit/credit or an e-check. 

​For proof of income, we accept your two most recent pay stubs, last year’s W-2 or 1099, a bank statement (PDF), an offer letter, or a letter from your employer. ​

​Build your credit by paying your rent on time! Boom is a service that enables you to build your credit by simply paying your rent on time. This means no loans, no credit cards, and no high-interest rates. Pay your rent on time each month and Boom will take care of the rest. Please let the office know if you have any questions! ​

​The RV Index is a risk score based on several factors. It is an innovative move in qualifying criteria used to screen and qualify applicants and guarantors.  By using this inclusive index opposed to our prior practice, we take a step toward future industry standards of fair practice. Depending on your property, an RV index of 40 or 50 will need to be achieved.  Instead of just credit score and income, the index looks at several factors such as:
 
1. Payment history on all trade lines
2. Ratio of rent to income
3. Ratio of debt to income
4. Collections
5. Ratio of positive to negative credit lines​

​The application can take 24-72 hours depending on how quickly we receive all required documents. Our team will keep you informed every step of the way! ​